FAQs
Explore our frequently asked questions…
Frequently Asked Questions
How big are the Storage Pods?
The smallest Pod is 2m x 1m to accommodate the entrance door. The space can be increased by 2 metre squared in modules. The only limiting factor is the space that you have available.
Can I increase the size of the Storage Pod at a later date?
Yes – however there will be an additional fee for the delivery, construction and additional modules.
How much notice do you need to hire a Storage Pod?
Where possible we will endeavour to be with you within 72 hours of placing an order. However, larger orders may require more notice.
Will I have full access to my belongings?
Yes – you will have 24/7 access. Keys will be provided for your access.
Are there restrictions on what can be stored?
Yes – no flammables, living animals, weapons, toxic chemicals/waste, food, etc. An extended list can be found in our terms and conditions.
Is there a minimum/maximum hire period?
Hire is charged daily and there is no minimum or maximum hire period
Do you provide boxes/shelving?
No – all our customers’ needs are different therefore we do not provide boxes or shelving.
Do you cover the whole of the UK?
Yes – we cover mainland UK and the Isle of Wight.
How secure is the Storage Pod? Can I use my own padlocks?
The Storage Pod has a six-pin mortice lock.
Do you help move my belongings?
We only construct and commission the Storage Pod. The packaging and moving of goods are the responsibility of the customer.
Do you provide moving equipment such as a trolley to help move my belongings?
We only construct and commission the Storage Pod. The packaging and moving of goods are the responsibility of the customer.
How long does it take to set up?
3 hours minimum (can take longer depending on size of Storage Pod).
Do the Pods have lighting/electricity?
Yes – the pods do require access to electricity. This provides power to the humidity control and automatic lighting. Extra power sockets can also be provided.
Can the Storage Pods get damp?
No – the Pods are completely weather-tight and humidity controlled.
Will it damage my drive/patio/lawn?
No – there are no adaptations required to your property, however if the Storage Pod is sited on a lawn or grass it affect the grasses growth and appearance in the short term.
What is included in the Utility Base?
The Utility Base includes access to hot and cold running water and comes with a sink with the ability to plumb and drain a washing machine.
